I am currently involved in a messaging migration project from Lotus Notes to Microsoft Outlook. Part of the process involved creating an installation of Outlook which contains all service packs and hotfixes recommended by Microsoft.
Rather than accept each hotfix in blind faith, I was eager to learn more about each fix. Here is what I found in one instance.
Update for Microsoft Office Outlook 2003 (KB953432)
Brief Description
This update (KB953432) resolves an issue where Microsoft Office Outlook 2003 behaves unexpectedly in some circumstances.
Now either this was a case of ‘too hard to explain’, or someone just got lazy. In any case it left me decidedly uncomfortable with the lack of communication.
Would you blindly accept this level of communication from someone you did not trust? Do we really trust Microsoft?! I don’t think we do, yet we now religiously accept updates and hotfixes with almost paranoid fear that if we don’t, our PC will turn into virus-ridden email spamming bots. Sure there are some real threats out there we need to protect ourselves from, but not at the risk of all being lemmings headed for some looming precipice.
So please Microsoft, I’m happy to use your hotfix but I want to know why and be confident I really need it. I need your communications to be useful.
Of course I included it, I’m sure it’s needed, how could I not! I trust them because they are Microsoft. 
Robert Rath – http://www.innovation-mentor.com
I recently came across this little gem of a Microsoft HotFix description. Update for Microsoft Office Outlook 2003 (KB953432) Brief Description This update (KB953432) resolves an issue where Microsoft Office Outlook 2003 behaves unexpectedly in s
Tracked: Oct 08, 16:07